Dental Assistants work hard to help Dentists and Dental Hygienists supply quality care to patients. These people make an effort to provide patients with the understanding of proper dental care as well as information about the treatments they are about to undertake. Patients have legal rights with regard to oral care that Dental Assistants need to be familiar with and respectful of.
Dental patients possess the right to come up with an informed choice regarding their dental care. It is the duty of the Dental Assistant to make sure they are fully aware of the facts concerning the procedures, the alternate options, and any dangers involved with the procedures. Dental care patients have the right to receive care from competent employees. Many dental offices will provide the licensing and qualifications of employees upon patient request.
A patient has the right to refuse treatment or stop treatment anytime. The Dental Assistant has to be respectful with this choice. However, the Dental Assistant has the responsibility to notify the sufferer of the health risks involved with doing so. These patients wanting to continue care hold the right to be seen at scheduled visits and for a detailed treatment plan to be thoroughly laid out, and then followed.
Emergency circumstances do happen. Patients hold the right to be seen as soon as possible. In the meantime, the particular Dental Assistant must do everything possible to reduce the discomfort and make the sufferer comfortable. Tooth treatment can be expensive. Patients have the right to receive an itemized cost of treatment prior to accepting any dental assistance.
Dental patients hold the right to confidentiality. Dental Assistants have to keep details about treatments and those coming in for them to themselves. No one wants everyone in town to learn that they had two cavities or that they got their own teeth whitened. Confidentially is very important to individuals in most places, and their oral care is no different. A patient has the right to ask for duplicates of all information in their file at any time for their personal use.
All patients hold the right to express their concern over the dental treatment they got. They have the right to file a complaint towards the Dental Assistant or some other staff with the State Dental Board. Each state has their own guidelines and procedures for investigating problems. The standard method consists of obtaining the complaint in writing, sending a copy of the complaint for the dental facility, meeting with witnesses to the occurrence, and making an informed decision on how to handle the issue.
Dental Assistants have to be fully aware to patient rights. It is simple to get caught up in the methods and duties of the dental occupation. However, the satisfaction of the patient is the key to offering quality service and maintaining ongoing interactions with patients. Dental Assistants can do their piece by supplying patients with an approachable person that they could discuss their requirements, ideas, thoughts, and worries over their dental treatment with. In that regard, a Dental Assistant can serve as a lesson between the patient and the other dental care personnel.