Whether you’re looking to fit a new home, replace the pipes in your old one, or just have your routine maintenance performed, getting down to the business of hiring a plumber is going to cost you time and energy. The alternative is a shot in the dark with your phonebook, hoping that the first call you make will solve the problem at hand. If you’re in an emergency situation, the urge to panic may be overwhelming. Certain individuals might be happy to take advantage of that state. This is why it is important to form a relationship with a plumbing company ahead of time, before the problem arises and know exactly what services they provide. Whether you’re on top of the situation, or in desperate need of assistance, these are five of the best questions to ask when calling up your local plumber.
1. Are you a licensed plumber?
Licensed plumbers protect the health of the city by maintaining safety codes. They also maintain a system of registered apprentices, workers compensation and liability insurance. When towns forgo a license of permit fee, they have no control or record of the work of an unlicensed plumber. When residents believe they are saving money hiring an unlicensed plumber, they may end up saddled with shoddy work and substandard systems. And wholesalers who allow illegal contractors to infiltrate the customer base contribute to a host of shady business ethics. If you just wanted neighbor Bob to help you install the new water heater, you could have asked him instead.
2. Are you insured?
If you’ve ever experienced a flood, you would know the colossal amount of damage it can cause. Water damage seeps into the walls, floors, carpets and render a house completely unlivable due to bacteria and mould. In some cases the floors need to be completely redone and the entire house heated and fan dried for days until it can be repaired and lived in. All of this is on your dime if the technician you hired isn’t insured and causes this or further damage.
3. Do you offer 24-hour emergency service?
While it is best to have your plumbing service selected well before an emergency occurs, it is important to know if they offer a 24-hour emergency service. When such an event does arise, it is critical to have your man on the scene to mitigate the damage as soon as possible. Some companies offer services within two hours and start billing on arrival. Knowing the exact response time may end up saving you a fortune.
4. Do you guarantee your work?
Plumbing is a critical part of home maintenance. Knowing how long to expect from your plumbing systems can be a very important factor in determining your long-term finance. Family health and safety and the value of your house are important factors as well. Some independents and reputed firms will guarantee their work for 30 to 90 days. Larger companies may give guarantees of one to five years, depending on the nature of the work. The knowledge that their work and your systems may have a lifespan of over twenty-five years, with regular maintenance every five could definitely make the difference when choosing between competing companies.
5. Can you provide 5 references of clients who I can talk to?
Much like an employer choosing an employee, or a landlord choosing a renter, the reference is a valuable tool for anyone seeking a better idea of who to trust. Reputation should be one of the highest items on the list for choosing your plumber. The most reliable way of making this choice is by asking friends and family. It is important for you to know if the company is reliable, competent and honest. If no one you know has a suggestion for you then your best bet is to check around with local companies and ask for testimonials and references. A trustworthy and reputable firm will be happy to deliver on your request. It might be a good idea to follow up on these references, as well. Anyone can produce a piece of paper with names and words on it, but it is very difficult for them to maintain false references for any length of time.
Since cost is the number one concern, using these five questions will better help you understand the value of services provided. Each organization will likely offer varying degrees of satisfaction on some of these counts, such as guarantees and references. The other factors such as license and insurance are critical – without these, the choice is made very simple. With these questions answered, an informed decision can be made with much greater confidence than making a random choice from the phonebook.
Overland Plumbing has been a leader in quality Uk marriage visa plumbing los angeles for over 20 years – we do the job right the first time, with the right tools, the most advanced equipment, and the most responsive customer service in the industry.